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Technical Service Supervisor (YAT)
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LOCATION: Yate START DATE: Upon interview SALARY: Circa £39,000 p.a. dependent upon experience WORKING HOURS: 9am-5pm Monday-Friday (37.5 hours per week) Yate Office: 01454 310031 E: F: 0870 4007865 Technical Service Supervisor The main focus of this role is to assist and supervise a team tasked with the repair of customer equipment, involving evaluation on arrival and carrying out the relevant repairs/servicing as well as ensuring customers are kept updated at each stage and accurate records are kept. Servicing and repair duties 1. Evaluation, service and repair of medical devices and test equipment 2. Documentation and communication of progress to customers as well as logistics of collections and returns 3. Supervising technicians carrying out evaluations, servicing and repairs 4. Responsible for developing, maintaining and overseeing department procedures such as service PPM, delivery and new equipment 5. Reviewing and managing medical device alerts 6. Ensuring best practice in the maintenance, control and observance of engineering process and procedures for servicing and repair 7. Liaising with customers and manufacturers over queries, QC, service procedures, etc. 8. Control of test equipment and inventories 9. Ensuring MHRA Device Alerts are read and actioned as necessary 10. On occasion, conduct customer site servicing, maintenance and technical training (with a company vehicle) 11. Unsocial hours and overnight stays may infrequently be required Essential required skills / attributes Full clean UK driving licence (valid for a minimum of 2 years) A valid passport Ability to stay away from home overnight if required (occasional) Computer literate including the use of Microsoft Outlook, Word and Excel Able to work with and supervise a growing team Well organised and able to problem solve Be accurate with regard to attention to detail Previous experience in delivering equipment training and support is preferred Previous experience in medical device testing and repair will be advantageous Essential Qualifications A degree, or equivalent higher qualification in electrical/electronic or bio-medical engineering At least 3 years experience of working in a technical engineering environment Ready to hit the ground running in a Team Leader style role Olevel or GCSE pass levels in Science, Physics, Chemistry, English, and Mathematics. If this vacancy is of an interest to you, please do not hesitate to apply! In order to be considered for the role please email your cv at your earliest convenience to ESS EMPLOYMENT LTD work with clients and candidates from a range of disciplines and place people in permanent, contract and temporary roles. Many of our candidates and clients come to us by recommendation and we are proud of our personal, professional and friendly approach to recruitment. ESS EMPLOYMENT LTD employees benefit from our complete Employee Discount Outlet Pack that allows you to save on shopping, travelling and dining with family and friends. The pack offers discount benefits to you anytime, everywhere and on any online device. Discounts available at Amazon, Apple, Vue Cinemas, M&S, Boots, Cineworld, Tesco and Sainsbury are just a small selection of your choices. See our website for more information
Circa £39,000 p.a. dependent upon experience
Yate, Bristol Branch
Job Type:

To apply for the above position please send an email to:
Please ensure you include the following in your email:
  • The job reference number: ESS4683
  • Your name
  • A contact telephone number
  • A copy of your CV

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